Please text or email and wait for a confirmation, for all cancellations (48 hours is the best). Please be sure of all dates and times when you email or text in your request.
Calling to cancel on the morning of a schedule visit or two hours prior to the visit is inappropriate. We understand that emergencies arise, and that you may need to occasionally cancel services with less than 48 hours notice. However, please reserve such cancellations for emergencies only.
Non emergency cancellations or regular cancellations may result in a cancellation fee of 50% of your regular cleaning fee.